"I'm certainly not trying to hate on extroverts. I'm simply suggesting that it's time to rethink the qualities we value in business. The tendency has been to favor the boisterous, loud, whirlwind energy of extroverts. Instead, we need to take into account those introverted underdogs. They are the ones, with their thoughtfulness and creativity, who we'll see pulling the strings in our increasingly more digital-oriented age, the one in which they were born to rule."
BY Larry Kim *
Twentieth-century Americans were bottle-fed on the importance of needing to
"prove themselves." Extroverts, with their
brash and gregarious manner, were the golden children. They excelled as
intense, borderline manic individuals showcasing their charm and charisma, Wolf
of Wall Street-style. Loud, proud, and ready to get things done, it was
their time to shine.
As you can imagine, introverts weren't too
thrilled. However, just as Mufasa predicted in The Lion King, the sun
has set on their time, and is now rising again, with introverts as the new
kings.
It's time to bow before the introverts reading in the corner. Why?
1. Introverts are superior
storytellers.
"Storytelling" is a hot topic these days, and introverts are old
pros at telling a yarn. More reflective and thoughtful by nature, introverts
are often skilled writers and content creators, making them golden geese in our
current age, which prizes top-notch content. J.K. Rowling, Abraham Lincoln, and
even Dr. Suess are believed to be (or have been, in their time on earth)
introverts. Rock on lone wolves!
2. Introverts are better
listeners.
Introverts are more quiet and contemplative than their extrovert opposites,
earning them an A+ for listening skills. While the ability to
"listen" may seem unremarkable (Siri can listen too), being able to
listen, analyze, and act is extremely valuable in the digital age, as brands
seek to engage in meaningful dialogue with consumers.
Social media allows for consumers to voice their opinions and potentially
engage in creative collaboration with brands. However, this partnership between
consumer and brand can happen only when businesses are willing to listen,
and listen well. Much of modern marketing is about fostering sincere, authentic
dialogue. Extroverts... Well, bless their hearts, but their unrelenting
exuberance can often result in one-way dialogues that fail to take into account
consumer feedback.
3. Introverts feel at home
online.
It's not hard to spot an introvert--they are the ones reading a book in the
corner at a party, or ordering a stack of frozen Celeste Pizza for One at
Shaws.
Introverts aren't crazy about crowds, many preferring the warmth and safety
of the online cocoon. And why not? There's endless amounts of learning and
communication happening on the Web, and it's as good a place as any other to
pass leisure time. As a result of ample online hours, introverts tend to be
naturals when it comes to all things tech--they make great online marketers,
social media managers, etc.
4. They aren't ball hogs.
The overbearing presence of extroverts can stifle creative energy--in a
room full of loud chatterers, an introvert will have a hard time speaking up,
even when they are holding an ace idea up their sleeve. Extroverts like to run
the show, and can inadvertently overshadow other team members. Introverts, on
the other hand, have no problem collaborating.
5. Introverts make better
bosses.
Researcher Adam Grant found that
introvert leaders tend to deliver better results than extroverts because they
tend to give employees a longer leash, letting them run with their ideas and
see where their hunches take them. Extroverts, while well intentioned, are
often so excited about their own projects and ideas that they steamroll other
team members in the process.
6. They're more social than
you think.
Let's be clear--introverts aren't shy or antisocial. Being shy reflects
fear of social judgment. Being introverted really has to do with how you
respond to stimulation.
Extroverts gain energy from social stimulation and activity. Introverts,
while often enjoying social activities and engagements as much as anyone else,
need periods of solitude to recover. Introverts focus best and are most
productive in quiet environments. While they treasure alone time, introverts
enjoy spending time socializing with friends as much as any extrovert.
7. A lonely heart makes for
more creativity.
The majority of history's most creative individuals are what we would
categorize as introverts. Why? Because solitude is often an essential
ingredient for fostering creativity. Great thinkers like Darwin or Thoreau
would take long walks in the woods, or even retreat from society entirely for great
lengths of time. Introverts need their periods of isolation to recharge
their batteries, and it is in those quiet moments that inspiration often
strikes.
Creativity is a valuable asset these days, which means introverts are in
high demand. Next time your creative team wants to do a team-building exercise,
encourage them to go camping in the Mojave Desert. Send them on their way with
a jug of water and a fond farewell. All right, that may be pushing it, but
don't be afraid to let introverts work their creative mojo. Not every genius
idea comes from brainstorming.
So extroverts are useless
wastes of space?
Absolutely. They're also to blame for global warming. Just kidding--of
course extroverts are important, too! They make fantastic presenters, are
incredible networkers, and will probably perform better in a meeting with
clients than introverts.
I'm certainly not trying to hate on extroverts. I'm simply suggesting that
it's time to rethink the qualities we value in business. The tendency has been
to favor the boisterous, loud, whirlwind energy of extroverts. Instead, we need
to take into account those introverted underdogs. They are the ones, with their
thoughtfulness and creativity, who we'll see pulling the strings in our
increasingly more digital-oriented age, the one in which they were born to
rule.
* Article published on inc.com (IMAGE:
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